Reference

talas789 Privacy Policy For Your Account Data

Our Privacy Policy explains what we collect when you open an account, use DANA or QRIS, and move between the lobby and your account area.

Account dataWallet recordsDevice choicesPrivacy requests
talas789 talas789 Privacy Policy For Your Account Data
PRIVACY HELP ROUTE

Contact Us About Privacy Policy

A clear support path helps when you want to ask about personal data rather than a wallet status. Start from your account help area and include the email or phone detail linked to your account, plus the specific Privacy Policy question. If a DANA receipt, QRIS reference or verification step is involved, sharing its reference helps us locate the relevant record without asking for your wallet PIN.

Team online

Account help

Use the account help route to ask which personal details are stored, why phone verification appears, or how we connect an account record with your access request.

Payment records

For DANA, OVO, GoPay or QRIS questions, provide the transaction reference and status shown in your account; we use those details to trace the matching privacy record.

Access concerns

If a device change or login check blocks your request, tell us the affected device path and account contact detail so our support team can investigate safely.

HOW WE PROTECT DETAILS

Explore Your talas789 Privacy Controls

Privacy controls work best when you know which account step creates each record. We separate account contact details from payment references, use access signals to detect unusual device behaviour, and keep requests…

Data handling

We use contact details, phone verification results, access events and payment references for account access, security checks, support responses and the specific purposes described in this Privacy Policy.

Cookie choices

Cookies may remember your route between login and the lobby or record a privacy preference. Your browser settings can restrict cookies, although some account paths may then work differently.

Account security

A new device or unusual session can prompt an access check. We use the account contact and verification step to reduce the chance of another person changing your records.

Retention

We keep account, payment and support records only for administration, security, dispute handling or legal needs that apply to the relevant record and access route.

Correction requests

Ask us to correct a name, phone detail or other account record by using account help. Include the current and requested value so we can verify the change.

Who to contact

Our support team handles Privacy Policy questions through the account help route. Never send a DANA, OVO, GoPay or bank PIN when requesting a data check.

Find Privacy Policy Answers Before Opening

These Privacy Policy answers focus on the account steps Indonesian customers ask about most. You will find practical details about wallet references, cookies, device checks, correction requests and access conditions, so you can decide what to share before opening your account.

It covers account details, phone verification, device and browser signals, cookies, support records and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

No. We may receive a payment reference, amount and status needed to match a transaction, but your DANA, OVO, GoPay or banking PIN should not be sent to us.

Device and browser signals help us recognise unusual access, investigate a failed login and protect account changes. They are considered alongside your verified account contact, not used as a wallet PIN.

Use the account help route and ask for a data access request. Include the contact detail linked to your account so we can confirm the request before disclosing records.

Yes. Send a correction request through account help, identify the record and state the requested value. We may ask for phone verification before changing contact or access details.

Cookies can remember a privacy choice or your route between login and the lobby. You can restrict them in your browser, though some account pages may not behave the same way.

Contact us through account help with your specific question and linked account detail. Access to talas789 and any privacy request depends on local law or where local law permits.